Delivery

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We offer two day delivery on all orders received between Mondays 9.00 AM until Thursdays 1.00 PM.

Please note that we do not deliver on weekends.

Delivery information

We try our very best to offer a two day delivery service on all orders received between Monday 9.00 AM and Thursday 1.00 PM but this is not a guaranteed service. Otherwise, the delivery time for orders is approximately 3 to 5 business days from receipt of order.

For larger orders of multiple storage packs or over 50 individual boxes, longer delivery periods may be required. You will be contacted to confirm longer delivery times prior to dispatch if this is necessary.

Please note that we do not deliver at weekends. If no-one is available to accept the delivery a card will be left to inform you how you can collect your parcel or arrange re-delivery. It then becomes your responsibility to contact the relevant delivery company to arrange a suitable re-delivery date. We accept no liability if delivery is not made due to you not being available. If you wish the items to be left at a location in your absence, and you have a specific dry area in which they can be left, at either your premises or a neighbor’s, please ensure to leave a signed note for delivery company, indicating precisely where the item(s) should be left. If a note is not left in your absence, we cannot guarantee delivery. Please call our customer services department on 076 29 29 09 for further information. Our packing materials are distributed by a delivery company. For an update on your delivery’s progress, please contact our customer services department during office hours Monday to Friday 9.00 AM - 6.00 PM and they will check on the status of your delivery.

Free Delivery

Spend more than 3500 THB on your packaging material order from MY STORAGE and get free delivery within Phuket.

Our Returns Policy

If you are not completely satisfied with the items please return up to 30 days from the date of purchase.

As long as the items are unused and undamaged, we will either exchange or refund the items as appropriate at the store upon the production of a valid receipt. You will receive a full refund for the cost of the merchandise, less any delivery costs, within 14 days depending on the amount of refund.

Jungceylon Shopping Center, 181 Rat-u-thit 200 Phee Road, Patong, Kathu, Phuket 83150, THAILAND
T. + 66 (0)76 29 29 09 F. + 66 (0)76 29 29 10 E. info@mystorageasia.com W. www.mystorageasia.com

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